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Delivery Service Technician – Driver

Compact Power Equipment

This is a Contract position in Toronto, ON posted August 5, 2017.

Job Description

Seeking CUSTOMER FOCUSED, Energetic, Problem Solvers, to join our growing TEAM!

MUST RESIDE WITHIN 20 MILES OF TARGET CITY

Compact Power Equipment Rental – We operate in over 1000 locations of The Home Depot across the US and Canada, offering large towable equipment rental and on-site equipment delivery. The Compact Power fleet includes trenchers, chippers, mini-excavators, skid steers, aerial equipment, and tractor loader backhoes among others. With a large team of highly trained technicians, operators, and VIP customer care associates throughout the United States and Canada, Compact Power Equipment Rental is a technology focused leader in the equipment rental industry.

Position

Delivery Service Technician’s (DST) role is to deliver rental equipment to our customers and provide basic operations training on the proper and appropriate use. Since the DST is the frontline and face of our rental business, professionalism, strong communication skills, and a service orientation are key requirements for this role. Additionally, the DST will be responsible for preventative maintenance and cleaning rental equipment prior to and after each rental delivery.

Responsibilities:

  • Ensures daily rental readiness of equipment through visual inspection and methodical preventative maintenance to ensure operational safety

  • Performs troubleshooting involving malfunctioning equipment and makes basic repairs

  • Local delivery to and pick up of rental equipment and supplies from customer location

  • Demonstration of proper and safe equipment operation to customers on delivery

  • Accurately obtain required signatures on rental contracts

  • Ability to leverage other members of field service teams to ensure deliveries are made on time and without failure

  • Learn and demonstrate Customer Service Standards for delivery service.

  • Complete proper check-in and check-out procedures at equipment depot

  • Participate in training events

  • Perform other duties assigned by the Area Rental Manager or authorized personnel

  • Prior experience in safe operation of construction machinery within rental industry, and working understanding of load securement and transport
  • Ability to conduct preventative maintenance, troubleshoot and make minor mechanical repairs to equipment
  • Valid Driver’s license and DOT Physical Examination (Medical Card), or the ability to obtain within 6 months of hire
  • Knowledge of and/or have experience in driving delivery trucks, towing tandem axle utility trailers and towable construction equipment, operating safely within high traffic or congested city zones and in small areas
  • Safe driving record
  • Working knowledge and understanding of Motor Carrier Safety regulations / DOT guidelines.
  • Knowledge of local major and minor roadways and the ability to effectively use maps and directions for efficient delivery routing
  • Maintain a professional appearance and provide a positive company image
  • Ability to respond to common inquiries or complaints from customers, doing what is necessary to exceed customer expectations
  • Communicate effectively with management and peers
  • Ability to adapt to unforeseen circumstances (weather, traffic)
  • Ability to add, subtract multiply and divide in all units of measure, using whole numbers, common fractions and decimals
  • Ability to define problems, collect data, establish facts, and draw valid conclusions

Preferred:

  • Class B CDL certification
  • Prior training with similar commercial equipment
  • Two (2) years’ experience operating commercial vehicles
  • Ability to lift up to 80 lbs safely

Required Education

  • High School Diploma, GED, Technical or Trade School

EEO/AA/m/f/vets/disabled

WE OFFER: Medical, Dental, Vision, Health Savings Accounts, Short and Long Term Disability, Life Insurance, Paid Time Off, Employee Assistance Program, Direct Deposit, and 401K and excellent career growth opportunities.

Company DescriptionCompact Power Equipment, Inc. ® is headquartered in Fort Mill, SC just outside of Charlotte NC. Put simply, we are managers and marketers of commercial and light construction equipment.

Compact Power Equipment, Inc. ® is comprised of two components:

Compact Power Equipment Rental – As a partner of The Home Depot Tool Rental Center, Compact Power Equipment Rental, or CPER for short, supplements the traditional product offering of tools, trucks and trailers with high quality towable rental equipment such as mini-skids, excavators, skid steers, trenchers and chipper shredders.

Compact Power Equipment Services – A world class organization of certified local technicians providing cost reducing maintenance services for facilities, commercial equipment and light construction equipment nationwide.