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Collections Call Centre Agents (Junior, Intermediate and Senior)

Total Credit Recovery Limited

This is a Contract position in Toronto, ON posted September 14, 2017.

Job Description

We are looking for Junior, Intermediate and Senior Collections Call Centre Agents to join our growing team!

What We Offer:

  • Competitive base salaries.
  • Comprehensive paid training.
  • Great benefits package.
  • Welcoming team environment.
  • Opportunities for growth.
  • Commission programs and contests.
  • Ongoing departmental training.
  • On-site cafeteria.
  • Light-filled office.

What You Offer:

  • Previous customer service or call centre experience.
  • Excellent communications skills both written and verbal.
  • Ability to negotiate.
  • Adept at problem solving and asking probing questions.
  • High level of integrity and ethics.
  • Adept at navigating various computer applications.
  • Professional, tactful and can express empathy.
  • Adept at talking and typing for accurate documentation.
  • Enjoy a fast paced environment with a positive attitude.

Starting rate is $13.00 per hour for Junior positions. Intermediate and Senior rates are be based on experience.

Company DescriptionWe are the largest collection agency that is, and always has been, 100% Canadian-owned. We collect more Canadian debt than any other agency in the country.

TCR’s mission is to provide excellent service to our clients and their customers. We offer effective and strategic receivable management programs and tailor our solutions to our clients needs.

We have over 37 years of experience providing debt management services to the majority of credit grantors in Canada.