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Director, Investments and Corporate Application Services, Investments

Sun Life

This is a Contract position in Toronto, ON posted July 30, 2017.

Job Description
As a Director in Sun Life’s Investments and Corporate Application Services (ICAS) organization, the incumbent has a twofold accountability — accountable for leading a team of business and technical experts in the on-going operations of Investments systems and responsible for identifying and governing ICAS-wide Operations activities including managing the strategy to improve the efficiencies and effectiveness of ICAS Operations.

  • Pro-actively and reactively resolve business challenges using a combination of skills
  • Provide guidance and support to the business units to ensure adherence to Sun Life standards for end user computing needs
  • Maintain effective communication channels within Technology Services (TS) acting as the liaison between TS department and the business partners for application operations activities.
  • Assist the account manager in the development of their budgets for Operational Support. And also with the practice manager in the planning of the resources.


  • Minimum of 10 years in an IT role with exposure to a broad range of technologies and a minimum of 5 years of IT staff/team management
  • Previous IT outsourcing/offshoring experience
  • Previous experience in managing department-wide application of Compliance processes.
  • Post-secondary degree/diploma in business or IT with business systems or related management experience.
  • Business knowledge for the Investments areas is a definite asset

Preferred Skills

  • Excellent communication, presentation, interpersonal, negotiation, facilitation, influencing, and organization skills
  • Very capable of communicating with Sr. Management and broad groups of business users re strategies, issues and technology.
  • Ability to build or facilitate building detailed plans that consider both ICAS projects and company-wide infrastructure projects.
  • Proven leadership skills, including the ability to bring forward opinions/ideas and to inspire others.
  • Solid knowledge and understanding of development services, methodologies and practices
  • Knowledgeable about how the organization works and knows how to get things done both through formal channels and informal networks


  • Occasional weekend work for Disaster Recovery or production issues
  • Occasional travel between Toronto, Waterloo and Wellesley may be required

About the Business

Services, Working better together.

teams are dedicated to providing the services and technology our business
partners need to help customers achieve lifetime financial security. Through
innovation and collaboration, we’re striving to continually find new and better
ways to bring value to Sun Life. Enterprise Services has employees in Canada,
Ireland, the U.S. and Asia. We partner
closely with groups and individuals throughout Sun Life Financial to provide
products and services that deliver business value.

with disabilities who need accommodation in the application process, or those
needing job postings in an alternative format, may e-mail a request to

  • LI-AJ2

We thank all applicants for showing an interest in this position. Only
those selected for an interview will be contacted.