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Scrum Master – Digital Solutions

Sun Life

This is a Contract position in Toronto, ON posted September 9, 2017.

As Scrum Master in Sun Life’s Digital Solutions
(DS) IT organization, the incumbent will be responsible for ensuring the team lives agile values and principles
and follows the processes and practices that the team agreed they would
use. The responsibilities of this role include: clearing obstacles,
establishing an environment where the team can be effective, addressing team
dynamics, ensuring a good relationship between the team, product owner and
delivery as well as others outside the team, and protecting the team from
outside interruptions and distractions.

Scrum Master Details:
The Scrum Master is empowered to introduce better ways to help the team perform
at their highest level. This involves facilitating ceremonies and supporting a
culture of continuous improvement as well as working with the product owner to
make sure the product backlog is ready for the next sprint. The incumbent will
actively participate in developing and maintaining a high performing,
self-organizing team.

Scrum Master Major Accountabilities:

Implement and promote use of
agile methodology within the agile team:

  • Facilitate agile ceremonies including sprint planning, sprint review,
    retrospectives, and daily standup
  • Create a forum for discussing vision, goals, and Product Backlog items
    amongst the team
  • Identify, manage, and help mitigate issues and risks, with particular
    emphasis on timely removal of impediments for the team and/or directing
    obstacles to appropriate owners for quick resolution
  • Ensure that proper documentation (i.e. program vision statement, program
    backlog, program roadmap, release plan, sprint backlog, and increments) is
    prioritized and added to the team’s backlog of work
  • Compliance with SLF policies and procedures for project delivery and
    implementation

Ensure the team embraces the
agile principles, values and framework:

  • Coach the development team and help lead and ensure the "agile mindset"
    is fully adopted and understood
  • Assess and coach the team to higher levels of performance, focus,
    commitment, respect, and openness while tracking acceleration metrics
  • Facilitate efforts with the support and implementation teams on how to
    integrate agile methodologies into a Waterfall environment.
  • Encourage an environment of open communication and collaborative problem
    solving and where the impact of mistakes can be minimized through early
    detection as well as making them into learning opportunities

Develop and nurture strong
partnering relationships with Product Owner, Delivery Team and
stakeholders:

  • Develop strong partnership with the Product Owner and Delivery Team to
    gain strong understanding of objectives, sustain open dialogue to manage
    product backlog efficiently
  • Influence a wide range of stakeholders (i.e. Business, Delivery, IT) to
    remove impediments and maximize team output
  • Support and educate the Product Owner and Delivery on agile principles
    and practices to preserve the team from external pressures which may inhibit
    its productivity

Project Management
Experience:

  • Project Management experience with a strong understanding of agile
    project management principles and practices coupled with working experience as
    a Scrum Master in a recent project/initiative
  • Ability to straddle between Agile and Waterfall Methodologies
  • Understanding the Software Development Life Cycle (SDLC)
  • Strong leadership, conflict resolution and people management skills
  • Strong understanding of key project management practices with delivery
    management acumen and business focus

Competencies,
Skills and Experience:

  • 3 years of experience in agile delivery / transformation / training /
    coaching
  • 5 years of experience in project management / people management
  • Discipline expert in agile practices (Scrum framework)
  • Strong negotiation skills and willingness to confront and be confronted
  • Strong organizational change management orientation
  • An effective communicator at all levels, in both structured and
    non-hierarchical, informal structures
  • Strong political savvy and sensitivity to cultural diversity
  • Experience in DevOps and Agile Toolset (JIRA, Confluence) would be an
    asset
  • Agile methodology training, certification preferred
  • Experience in insurance or financial industry is an asset

Enterprise Services, Working better together.

Our teams are dedicated to providing the services and technology our business partners need to help customers achieve lifetime financial security. Through innovation and collaboration, we’re striving to continually find new and better ways to bring value to Sun Life. Enterprise Services has employees in Canada, Ireland, the U.S. and Asia. We partner closely with groups and individuals throughout Sun Life Financial to provide products and services that deliver business value.

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We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.