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Chief Digital Officer

Royal Ontario Museum

This is a Contract position in Toronto, ON posted September 6, 2017.

Chief Digital Officer Royal Ontario Museum (ROM), Toronto, ON The Royal Ontario Museum (ROM), one of the most renowned cultural institutions in North America, showcases art, culture and nature from around the world and across the ages. In 2016/17, the ROM welcomed more than 1.35 million visitors from Canada and around the world. This represents the highest attendance of any single museum in Canada and ranks 9th in North America. As a contemporary Museum, the ROM continues to evolve, redefine/reimagine itself and embrace innovation. The ROM is focused on deepening its connection with visitors; animating the museum experience; opening its doors wider to communities; and being a catalyst for new ideas. The Museum is committed to introducing innovative ways to employ the newest technologies to create a physical and digital institution for the 21st century. The Chief Digital Officer (CDO) will create an immersive, interactive and engaging visitor experience. In an increasingly digital world, where everything from marketing to visitor engagement and customer service is becoming digitally infused, the Chief Digital Officer is more important than ever in helping to integrate digital thinking into the Museum’s strategies and mission driven activities. As CDO, you will understand how to use technology to connect with the contemporary audience and contribute to the quality of the experience onsite and online. Reporting to the Deputy Director, Operations & CFO, and working closely with the CEO, you will be responsible for the Museum’s digital and technology strategies, and drive the innovative use of technologies to provide immersive and transformative digital experiences and educational interpretive material for the Museum’s exhibitions, collections and other activities. As Chief Digital Officer (CDO), you will transform systems and the use of systems, by developing and then implementing strategy, and will be a driving force integrating digital thinking into all of the Museum’s activities and fostering a culture of innovation and creativity. You are a transformational and strategic leader with at least ten (10) years of management experience in a world-class organization, some of it, ideally, in a museum or related setting. You are seasoned in strategic technology planning, execution and policy development. You are a subject matter expert in digital strategy, technologies and products across multiple platforms, and an evangelist for the power of digital. You are a strong communicator with the ability to interact with Boards, partners, sponsors, volunteers and government, and entrepreneurial in the pursuit of resources to support your vision. To explore this exciting opportunity further, please contact Shannon Cooper at or submit in confidence your resume and related information online at Applications for this position will be reviewed beginning October 9, 2017, and continue until the position is filled. The Royal Ontario Museum is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and the Royal Ontario Museum throughout the recruitment, selection and/or assessment process to applicants with disabilities.