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Customer Service Representative – State Farm Agent Team Member

Lorrie Howe State Farm Agent

This is a Contract position in Toronto, ON posted September 8, 2017.

Job DescriptionPosition Overview State Farm Insurance Agent located in Toronto, ON is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Lorrie Howe – State Farm Agent, you will build and develop customer relationships within the community to promote our products including auto, home and life insurance. Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive… Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office Compensation: 40000-60000 Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills – written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to make presentations to potential customers Achieve mutually agreed upon marketing goals Provide timely and thorough activity reports to agent Experience in marketing Ability to conduct interviews in the office Ability to conduct interviews in the office and in customer’s home or business Ability to assess customer needs and conduct effective interviews Ability to effectively relate to a customer Ability to execute a detailed business plan Experience in marketing financial products If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent in Canada, not with State Farm Insurance Companies. State Farm agents in Canada now operate as independent contractor agents for Certas Home and Auto Insurance Company and Desjardins Financial Security Life Assurance Company. State Farmยฎ is a registered trademark owned by State Farm Mutual Automobile Insurance Company and is used under license to Certas Home and Auto Insurance Company and Desjardins Financial Security Life Assurance Company, which underwrite State Farm-branded products in Canada. This licensing agreement may last for up to five years from the January 1, 2015 closing date. Qualifications to be employees of a State Farm agent in Canada are established by each independent contractor agent and may require successful completion of licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm Insurance Companies or Certas Home and Auto Insurance Company or Desjardins Financial Security Life Assurance Company or any of its affiliates.