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Director, IT Strategic Initiatives

ARES Staffing Solutions

This is a Contract position in Toronto, ON posted September 8, 2017.

Job DescriptionJob Description OVERVIEW OF RESPONSIBILITIES: * Lead the modernization or new application development of a large-scale transaction processing system that will leverage current or new technologies, as a shared services platform serving three separate business units. * Evolve the technology vision with a particular focus on developing business capability models and technology roadmaps, addressing both operational and strategic needs and ensuring project viability and strong alignment to business requirements. * Develop a 3 year program plan for the strategic transformational IT investments, namely; modernization of the company’s core health benefits administration platform, the contact center strategy and business intelligence strategy. * Oversee the overall effective program management of the strategic initiatives to ensure deliverables are met. * Work closely with the PMO and head of application delivery to develop an integrated plan for all projects across transformational and growth portfolios. * Identify the skills and resources, and process evolution, required to scale technology service and application development capabilities, particularly to support large-scale transformation and integration initiatives. * Advance the enterprise Business Intelligence and Data Analytics, and Contact Center Evolution strategies and road maps. * Provide guidance to the technology teams including architecture, project services, application support, technology services, systems development and quality assurance. * Identify emerging information technologies and market trends to be introduced to the company, ensuring an open platform that can accommodate current and future business and technology needs; working with external industry experts and vendors to leverage market capabilities. Qualifications * University Degree in Business Administration, Computer Science or equivalent, post-graduate studies considered an asset. * 10-15 years’ experience with large-scale IT project delivery and transformational project/program management experience; particularly in the health benefits and/or insurance industry. * Accomplished leader and team builder who inspires, motivates, develops, mentors and coaches to achieve results through an intrinsic collaborative approach. * Exceptional project management experience with ability to estimate, plan, deliver and prioritize multiple concurrent large-scale customer projects with an emphasis on change management. * Experience developing business cases and presenting them to senior management for approval. * Experience with programming techniques, application development standards, SDLC best practices and Agile Software Development. * Extensive systems modernization experience. * Experience with multisite IT delivery models and IT process improvement models. * Experience with business process management and business capability models. * Experience leading, facilitating and collaborating on IT strategic initiatives with both internal and external customers. * Experience with significant cultural, organizational and business process change efforts. * Highly developed communication skills both verbal and written and the ability to effectively communicate to all levels of the organization. * Excellent presentations skills with the ability to present complex information clearly and concisely to all levels of the organization. * Ability to travel as required. Additional Information ARES is a Canadian staffing solutions company driven by amazing people, incredible technologies, and healthy values. We enable strong, fruitful relationships among companies and bright professionals across North America. Sure, we’re top of the line when it comes to helping organizations to hire great people, yet there’s so much more to us. When you partner with ARES, you push your career forward by accessing exciting and dynamic permanent, temporary and contract career opportunities. We appreciate your diverse and unique talents and achievements. Whether you’re an experienced professional, or a recent graduate, ARES will bring value to your job search. Through our company, you can access opportunities and connect with an amazing network of Canada’s top employers. After 18 years of success, we have the knowledge, relationships and resources to help your career soar. World-class companies select ARES to help staff their teams. We specialize in Contract, Contract To Hire, and Permanent Information Technology Staffing. We are proud to be a Vendor of Record with the Government of Ontario, and the Government of Canada. Visit us at Your information will be kept confidential. Diversity Statement: We believe that diversity and inclusion is key to innovation through the sharing of ideas, experiences and abilities. We aim for every ARES employee to have a great quality of life where we can reach our full potential — a positive, healthy and inclusive workplace where employees are respected, treated fairly and con