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Bell / Door / Valet Services Agent (Full Time)

Hazelton Hotel Toronto

This is a Contract position in Toronto, ON posted July 31, 2017.

Welcome to the Extraordinary. The Hazelton Hotel Toronto is comprised of 77 suites in a limestone building that has been designed to set the standard for five-star hotels in Canada. Located in the heart of fashionable Yorkville, guests will be steps away from the luxury shops of Bloor Street, and many of the country’s finest art galleries, world-class museums and theatres. The oversized accommodations are designed by internationally renowned designers Yabu Pushelberg and feature the latest in technology and communication.

Responsibilities:
* Reporting to the Director of Front Office
* Be knowledgeable of the most frequently asked questions by our guests
* Checking in Guests by assisting with baggage and parking vehicles
* Checking out Guests by assisting with baggage and retrieving vehicles
* Assist with rooming/escorting Guests upon arrival to the room and explain all important features
* Assuring flawless control of car keys
* Being the Ambassador for the hotel by greeting or bidding a farewell to our Guests to and from the hotel
* To acknowledge guests and visitors as they arrive/depart the hotel and use their names
* Provide portage services (baggage-handling) for arriving and departing guests, into and out of the hotel and into and out of their vehicles
* To ensure the seamless delivery of client luggage to their assigned rooms and suites
* To ensure the hotel driveway, front walk and lobby areas are free of obstructions

Requirements:

* Excellent command of the English language, secondary language a benefit
* Must possess valid driver’s license – registered in Ontario (full G level) and must obtain and present up-to-date Driver’s Abstract free of any serious demerit points
* Positive attitude, motivated, team player, well organized, efficient, informative.
* Requires strong physical condition as work is of a demanding nature
* Professional and polished appearance and attitude
* Front Office experience would be an asset