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Client Service Representative

Kanata Solutions

This is a Contract position in Toronto, ON posted May 7, 2018.

Job Description

Kanata Solutions implements sustainable and transparent funding initiatives on behalf of our global partners.

We are rapidly expanding throughout the GTA and seeking young, energetic professionals to join our Client Services team. The successful candidate will maintain professionalism at all times, value integrity, accountability and exhibit a results/driven mindset. Outstanding interpersonal skills are necessary in order to provide our clients with optimal service.

Job Title: Client Service Representative
Job Type: Full time, permanent
Hours: Monday-Friday, 9am-5pm
Location: Toronto, ON (close proximity to subway)

Responsibilities include but are not limited to:

  • Act as a first point of contact while providing excellent service to customers on behalf of clients
  • Collaborate with peers and management across all departments
  • Develop customer service solutions and ensure high quality of customer support
  • Follow up with customers when necessary to ensure ongoing client/customer relationships
  • Perform basic office duties including data entry
  • Attend daily board meetings and collaborate with peers
  • Attend client functions and events
  • Report to Client Services Manager
  • Provide exemplary in-person customer service and effective communication
  • Create, develop and implement creative customer service tactics

    – think outside the box

Requirements:

  • High School diploma or equivalent
  • Customer Service experience an asset
  • Exemplary interpersonal and communication skills
  • Proficient in verbal and written English
  • Experience with latest technology

Compensation:

  • We offer a fixed compensation plus performance incentives, paid weekly-only discussed in an interview setting with management.
  • Travel opportunities, if desired
  • Career advancement opportunities
  • Networking and professional mentoring
  • Ongoing training provided

*While we welcome all applicants, only select candidates will be contacted via e-mail for an interview. Thank you for your interest.

Company DescriptionWe are a high growth company in our field of work. Our mission is to change the world. Our Client Services team is one of the main reasons for our success and it is our goal to be role models for our customers. You’ll love this role if you are outgoing and love working with fun, enthusiastic people.

How to Apply