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Customer Service

Tailored Search Group

This is a Contract position in Toronto, ON posted May 14, 2018.

Job Description

Job Title: Customer Service

JOB SUMMARY:

Responsibilities:

  • You will be Conducting telephone and internet research to verify education and employment facts provided by job candidates and client
  • You will be Conducting interviews going over professional references to assess job applicant’s previous work history
  • Analyze and evaluates applicability of collected data
  • Persistently find the appropriate source to verify information, including multiple organizations and levels of authority
  • Ensures high attention to detail, accuracy of grammar and spelling, use of proper judgment in research and interviews conducted, and reports accurate content
  • Must pass weekly and monthly quality standards
  • Maintain a personal production level that meets or exceeds the established minimums in accordance with current directives

Functional Area Skills/Knowledge:

  • Ability to conduct research over the internet
  • Ability to properly communicate verbally and in writing in English
  • Ability to work in a fast-paced environment
  • Ability to meet company’s benchmarks and productivity standards
  • High attention to detail
  • Must be able to multitask
  • Must have basic computer knowledge
  • Ability to work well with a wide variety of people at local and remote locations
  • Keyboarding skill of 40+ WPM or better
  • English skill must be strong

Excellent compensation package + Benefit and bonus

How to Apply