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Customer Service / Inside Sales

IDN Canada

This is a Contract position in Toronto, ON posted May 15, 2018.

Job Description

IDN Canada is a leader in security hardware distribution and is currently seeking an individual to join our Inside Sales team based out of our North York office.

IDN Canada provides door hardware, security products, access control solutions, and other related items to locksmiths and security professionals nationwide.

The successful applicant will report to the Inside Sales Supervisor and work closely with our Inside Sales Team.

Duties include (but are not limited to):

Handle customer orders, quotes, and inquiries on the phone and at order desk

Maintain and grow current customer base

Develop strong customer and vendor relationships

Execute daily branch functions

Strive for the highest level of customer service and satisfaction

Uphold company initiative and policies internally

Support all branch personnel

The ideal candidate should possess sales skills and/or customer service abilities, computer aptitude, and strong communication skills. This person must be organized, passionate, and a motivated self-starter who enjoys a competitive environment. A valid driver’s license and reliable vehicle are also beneficial. Experience with mechanical or electronic security hardware is an asset, but not mandatory. (Training will be provided.)

We offer a competitive salary package as well as benefits and RSP program.

Interested parties should submit their resume with cover letter outlining related strengths as well as salary expectations. Due to the nature of our business and products carried, candidates must be bond-able with no criminal record.

Available: Immediately, full time.

Company DescriptionNational business to business distribution company with multiple locations across Canada. Specializing in security hardware, access control, locksmith tools & accessories, as well as doors, frames, & architectural hardware. With nine divisions across Canada, and 40+ more in the US, we are a leading North American distributor.

How to Apply