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Customer Service Representative

Allseas Fisheries Corp

This is a Contract position in Toronto, ON posted October 23, 2017.

Job Description

Customer Service Representative

We are looking for dedicated, energetic and reliable candidates to provide courteous, friendly, and efficient customer service to customers by providing premier customer service, giving every customer immediate and undivided attention, including greeting them, responding to their questions and discussing type, quality and quantity of seafood items sought for purchase.

  • Competitive wages
  • Flexible schedules
  • Benefits available

Duties and responsibilities

  • Taking customer orders accurately in-person or over the phone.
  • Actively promoting existing and newly available goods.
  • Investigating complaints and updating accounts.
  • Dynamically selling product by providing customers with information needed to make product-related decisions
  • Arranging for refunds, exchanging and crediting for returned items.
  • Initiating billing and processing claim payments, and receiving payment for goods.

Requirements:

  • Previous customer service experience with a passion for serving people
  • Strong knowledge of seafood and fish species is considered an asset.
  • Comfortable working in a fast-paced environment while maintaining a positive demeanor.

Job Type: Full-time

Company DescriptionFounded in 1986, Allseas Fisheries has grown from a small local seafood wholesaler, to one of the largest seafood distribution companies in Canada.

Owner operated, Allseas is fully committed to serving you with the highest quality fresh and frozen seafood available. Through our global network of suppliers, we source the finest seafood from all corners of the world, and deliver it fresh to your table.

Employing the most knowledgeable and dedicated seafood professionals in the industry, Allseas sole focus is exceeding the needs and expectations of our discerning customers. We service all areas of the food industry, from the finest hotels and restaurants to both chain and independent retailers, as well as caterers and banquet halls. When only the best will do, Allseas should be your first choice. For over 25 years, Allseas has worked tirelessly to become the company of choice to our many loyal clients.

How to Apply