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IT Operations Manager

Risk Control Technologies

This is a Contract position in Toronto, ON posted May 10, 2018.

Job Description

You will join a young and energetic crew which is making waves in the insurance tech space by breaking down traditional thinking around delivering software.

Ideally you are comfortable with a large scope of responsibility who understands the security and up-time demands of delivering cloud based solutions.

You are also comfortable in agile an environment and can join us on our DevOps journey.


· Implement, monitor, and maintain all mission critical systems

· Ensure response plans and procedures are documented and trained

· Regularly evaluate efficacy of security measures and tools

· Plan and design infrastructure changes based on capacity planning and changing demands

· Implement new infrastructure as required by stakeholders

· Implement, monitor, and test HA/DR facilities regularly to support SLA’s

· Coordinate with Development team members to execute penetrations test and alike

· Conduct regular reviews of IT policies and procedures

· Document polices, procedure, and best practices across the organization

· Maintain training materials for information classification and handling

· Deliver relevant training to various team members throughout the year

· Ensure SOC2 controls and policies are being followed by team members

· Conduct regular reviews of controls and polices as they relate to SOC2

· Review and maintain networks against cybersecurity concerns

· Implement, monitor and maintain all threat detection systems and end point protections

· Maintain inventory of all cryptographic keys, certificates, and sensitive materials

· Stay current with changing regulatory security and privacy legislation across North America

· Work with vendors to execute projects as required

· Perform annual security assessments against vendors and third-party tools

· Procure hardware and software as required across the organization

· Enforce and maintain the asset management policy and related appropriate use policies

· Collaborate with production support to support customers

· Lead risk assessments, policy reviews, hardware certification, and similar activities

· Liaise with third-parties to perform various security audits throughout the year

· Respond to requests for information from customers, prospect, and partners

· Report to management on the health and capacity of all IT systems

· Advise management on all infrastructure related concerns and make recommendations as needed

Other duties as required by the organization to successfully sell, support, develop, and deliver software products and services.

Company DescriptionRisk Control Technologies (RCT) provides insurance carriers a unique combination of high tech loss control software and industry expertise. This powerful combination allows teams to achieve their overall risk management objectives using both technology and industry best practices.

RCT works hard to foster and maintain an open and transparent culture. We believe in continuous feedback, not stuffy annual reviews. We place the highest value on honesty, respect, and team work within the organization and when working with our customers. There are no barriers to working with leadership (they don’t have offices!) which allows us to collaborate and quickly test new ideas. We are very selective in our hiring decisions as we value fit and skill equally.

How to Apply