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Customer Service Assoicate – Hardware Store

Central Fairbank Lumber

This is a Contract position in Toronto, ON posted May 7, 2018.

Job Description

Central Fairbank is looking for friendly and dedicated sales staff for our Retail Store .

You will provide service to our valued customers who purchase lumber, hardware and construction supplies from us.

If you have experience in the lumber, hardware, paint or a construction related industry and can provide excellent customer service to our customers, we want to meet you!

WE OFFER:

  • A full time permanent position

    – with full time working hours

  • Competitive compensation with a benefits program & pension plan
  • We are closed on Sundays – our working hours are: Monday to Friday – 7:00 am to 5:30 pm Saturdays – 7:00 am to 2:00 pm
  • A supportive team environment
  • Advancement opportunities

LOCATION: Toronto, Ontario (Steeles Ave West and Dufferin St. area)

JOB DESCRIPTION:

  • Serve as the company’s representative in providing the highest level of attention and dedication to our customers’ needs

  • Provide friendly customer service with the ability to confidently explain the products available and assist the customer in choosing what best fits their needs

  • Foster long term relationships with customers by showing them the respect and attention they deserve

  • Show enthusiasm for our customer’s projects and offer product suggestions that may assist them

  • Answer customer’s questions in a manner that matches the customer’s knowledge/experience

  • Assist in maintaining product stock levels and the clean, organized & safe condition of the store

  • Contribute to a positive team environment

  • Abide by the policies and procedures established by Central Fairbank Lumber and adhere to its safety practices.

SKILL REQUIREMENTS:

  • Knowledge/experience with lumber, hardware, paint or construction products

  • Customer focused

  • Physically able to lift products that weigh up to 10 kg

  • Ability to work in a fast paced customer service environment

  • Excellent communication skills, both verbal and written

  • Ability to multi-task and handle several different priorities at once.

  • Technically able to use a computer, a point of sale (POS) system

REQUIRED EDUCATION:

  • High school or equivalent

REQUIRED EXPERIENCE:

  • retail sales: 2 years

  • lumber, paint, construction products knowledge or related experience: 1 year

Thank you for your interest in Central Fairbank Lumber. Only those candidates that best match the requirements of the position will be contacted. Central Fairbank Lumber is an equal opportunity employer.

Accessibility accommodations are available for job applicants with disabilities, upon request, to support your participation in our recruitment process.

How to Apply