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Project Coordinator, Hospitality Sales

PI Fine Art / PI Creative Art

This is a Contract position in Toronto, ON posted November 4, 2017.

Job Description

PROJECT COORDINATOR, HOSPITALITY SALES

PI Fine Art is proudly Canadian and celebrating over 40 year in business.

We are a trusted partner with leading international hotel brands and are familiar with managing their brand standards. We’re one of the largest vertically integrated art companies in North America, specializing in art, wallcovering, mirrors and alternative wall décor.

We manage every step within the art development and supply chain process

– from art consulting, publishing and manufacturing. We work directly with artists, owning the rights to tens of thousands of images, while offering a high degree of innovation and customization. We manufacture in-house, which allows us to offer accessible prices, shorter lead times and uncompromised quality.

We are seeking a Project Coordinator to join our growing business!

In this role, the Project Coordinator is part of a team that is dedicated to the support of art, mirror, wallcovering and wall décor sales for the company’s hospitality division. Telephone and email are the primary means of communication to designer and purchasing clients located primarily in the US. Internally, the coordinator also works with print, art, production, and shipping departments to see projects through to completion.

Primary job functions include working with clients to understand and communicate artwork and product needs according to brand and program standards, quoting, getting approvals, troubleshooting, tracking, investigating and reporting sales information and activities, intercepting sales rep, client or intra-departmental questions or concerns and proactively resolving conflicts.

We are looking for someone who is results-oriented and able to focus resources to achieve those results. Showing availability and willingness to go above and beyond whenever possible. Great taste and passion for art and design are an asset.

DUTIES:

  • Coordinates all program orders from beginning to end
  • Delegates and reviews order entry on all standard program décor packages to the Administrative Assistant, US Hospitality Sales
  • Coordinates the split shipments of orders with the Production Coordinator to ensure those shipments go out on time and to the clients’ satisfaction
  • Advises clients on Purchase Orders (POs) with mistakes, and is responsible for correcting those errors in a timely manner
  • Administers the quotes for all custom sizes and artwork within programs, and ensures that all requests meet the hotels’ requirements
  • Proactively updates clients with regard to art packages, due dates, lead times, orders
  • Accommodates and organizes rush orders for clients as required
  • Assists the Program Specialist as required with setting up new programs and program changes
  • Conduct conference calls with clients to clarify art and project direction
  • Creates solutions for roadblocks during the project life cycle

ACCOUNTABILITY:

  • Maintains the flow of communication between sales reps, clients and various departments
  • Communicates and reports on the status of projects and points out areas for required escalation to the Program Specialist for assistance
  • Reviews and double checks order entry on standard program orders that are entered by the Administrative Assistant

SKILLS/COMPETENCIES:

  • Two years’ experience as a project coordinator or similar role preferred
  • Proficient in Microsoft Office (Excel/Word/Power Point/Outlook)
  • Must be well organized, have exceptional follow-up and follow-through skills
  • Must have exceptional multi-tasking and prioritization skills
  • Comfortable in a fast-paced environment
  • Strong attention to detail
  • Strong analytical, reasoning and numeracy skills
  • Excellent verbal and written communication skills
  • Excellent customer service skills, strong ability to understand customer needs
  • Professional phone manner and appearance
  • Able to work effectively in a team environment
  • Committed to ongoing skills development
  • Personable and proactive in communication, able to build relationships

Company DescriptionPI Fine Art is one of North America’s largest vertically integrated manufacturers of framed art, mirrors, alternative wall décor and custom wallcovering. Our 70,000 sq. ft. facility houses an art gallery, print shop, artist studios and factory.

PI Fine Art is celebrating 40 years in business serving the retail, commercial and hospitality industries — founded by Esther Cohen in 1976, it continues to be a proud Canadian family business.

Our unique manufacturing capabilities offer customers competitive pricing, short lead times and uncompromising quality. A state of the art print department offers extensive printing options on traditional papers, alternative substrates and vinyl wallcovering.

The PI art department is a melting pot of talent; This group of in-house artists, designers and art directors produce original art packages. Partnering with a multitude of brands to produce imagery that is congruent with each brand’s standards. With a collection of over 8,000 published images, there is a wide variety of completely customizable imagery available.

You are invited to visit our showroom and factory, or view our image collections online at picreativeart.com.

How to Apply