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Associate Account Manager/CEC

Spacelabs Healthcare Inc.

This is a Contract position in Scarborough, ON posted November 23, 2021.

Job Description Responsibilities: Responsibility/Desired Outcome: Through company provided training you will be given the product and strategic selling and tools knowledge to manage your territory.

The Associate Account Manager must successfully complete training provided and commit to adopt the approaches and tools provided in managing the territory The Associate Account Manager, working with the other AM and GM, will devise a territory business strategy to ensure a balanced approach to identifying, developing and closing business opportunities to support the territory quota and business objectives as determined by your annual ICP plan and quota The Associate Account Manager working with the LAM and GM, will coordinate and leverage available resources in Canada to support activities in all product groupings (Monitoring, Cardiology and Perinatal) The Associate Account Manager through good communication skills, good planning and organizational skills will be the coordinator for the account team and well as for the customers Spacelabs resources.

The Associate Account Manager will also fulfill all maintenance and reporting duties including expense reporting, budget management, CRM, funnel management, and meet any back-office requirements.

Strive at all times to achieve your annual quota by prioritizing selling time to generate sales volume, achieve account penetration and complete territory coverage.

Develop and implement annually a territory strategic business plan supporting attainment of quota, market share growth, and other company objectives.

Maintain sufficient identified business to support a “balanced” sales funnel as defined by management.

Utilize all members of the Canadian team as well as other company resources including marketing and Senior Management to maximize sales, account penetration and market share.

Represent –Spacelabs Healthcare as the technology leader and vendor of choice through regular product presentations, evaluations, customer training and sales calls as required by the company.

Maintain a high level of product knowledge on Spacelabs Healthcare and competitive products.

Participate in Professional Trade Shows and Sales meetings.

Proficiency in Strategic Selling should be at a proficient to expert level.

Develop and maintain consultative sales relationships with key-buying influences in each account.

Maintain knowledge of each account’s current and long term purchase plans and objectives.

AAM Responsibility: Sales Administration Working with the SAM the AAM will be trained and be expected to: Submit accurate reports regarding expenses, sales activities, results, market position, and forecasts (i.e.

CRM and Monthly Business Reviews etc.).

Fully commit to develop expert skills in all tools related to strategic selling, CRM, funnel management, quote building, expense management, Maintain current and adequate supply of literature and sales tools for customer distribution.

Utilize and appropriately plan with sales support staff to prepare all quotations and RFPs in a timely and high quality fashion.

AAM Responsibility: Company Assets: The AAM will: Maintain demo inventory in saleable condition, including proper storage, movement and record keeping.

Inventory should be sold after 12 months or as directed by management.

Ensure that company vehicle is regularly maintained at all times consistent with fleet requirements.

Manage PC, phone, MiFi, business credit cards appropriately.

AAM Responsibility: Safety Desired Outcome: The AAM will Observe all applicable company safety policies and practices.

Use company-approved moving services or loading devices to safely load and unload demo equipment where authorized.

Use safe and defensive driving techniques and attend defensive driving training as required.

Overall Clinical Education Consultant (CEC) responsibilities Reporting to and acting on the direction of the National Education Manager Canada the Clinical Education Consultant (CEC) assists the sales organization and customers with clinical demonstrations, evaluations and education for the customers using Spacelabs Healthcare products.

The CEC provides support during installation and education to customers on clinical application of Spacelabs Healthcare products.

CEC Responsibilities and Duties: Be competent in the application and operation of all products and environments.

Work various shifts as deemed necessary for successful pre-sales demonstrations, evaluation or installation.

Provide customer training on all clinical applications of equipment.

Utilize efficient time management and cost containment in all activities.

Demonstrate professionalism and positive approach when interacting with team members and customers.

Communicate all relevant customer information including product and/or customer problems or opportunities to appropriate personnel.

Provide timely and complete reports of activity as required.

Support overall Spacelabs business goals and objectives.

Clinical pre and post sales activities in Patient Monitoring, Perinatal and Cardiology Product.

Participate in routine staff and CEC training activities.

Perform any additional related duties as requested by the National Education Manager or GM.

Qualifications: REQUIREMENTS: RN, RRT experience required.

BA/BS preferred.

Fluent Bilingual French/English written and verbal is required.

Critical Care or Emergency or Perinatal Respiratory Therapy or Nursing clinical working experience is required (minimum of 2 years).

A clinical background as described above plus industry experience in sales or clinical training would be an asset.

Demonstrated effective presentation, verbal, and written communication skills.

Demonstrated flexibility, autonomy, self-motivation, and a high level of professional demeanor.

Ability to travel including across time zones and using various means of transportation (planes, rental cars and personal vehicle).

Possession of a valid driver’s license.

Previous work experience with a medical device company preferred.

Travel to effectively cover your assigned AAM territory and to fulfill your CEC duties directed by Management or customer needs will vary with workload between 30-50% on a monthly basis.


and its subsidiaries (collectively “OSI”) does not accept unsolicited resumes from recruiters or employment agencies.

If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency.

Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

OSI Systems, Inc.

has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.