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Customer Omnichannel Ecomm Manager

Johnson & Johnson

This is a Part-time position in Scarborough, ON posted July 15, 2021.

Johnson & Johnson is recruiting for a Customer Omnichannel/eCommerce Manager, located in the Greater Toronto Area Johnson & Johnson Inc.

is a member of the Johnson & Johnson Family of Companies, the world’s most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices and diagnostics markets.

In Canada, we market innovative consumer products focusing on skin and hair care, baby care, wound care, and oral health as well as a broad range of well-known and trusted over-the-counter products through our McNeil Consumer Healthcare division.

Our purpose is to ”Bring Science to the Art of Healthy Living” by providing Canadians with some of the world’s most widely used and trusted brands including; JOHNSON’S ® Baby, NEUTROGENA®, AVEENO® LISTERINE®, BAND-AID® Brand Adhesive Bandages, TYLENOL®, REACTINE® , BENYLIN®, NICORETTE®, NICODERM® and many more Based in Markham, Ontario, we employ approximately 400 people and are supported by a manufacturing site and R&D facility located in Guelph, Ontario.

Are you passionate about improving your strategic partnerships with customers and team members to drive business results?

Are you driven, have high energy, eager to learn and looking to bring those skillsets to a dynamic workplace in the Consumer Packaged Goods Industry?

Are you looking for opportunities to use insights and analytics to drive sales growth?

If so, then this may be your next role The Customer Omnichannel Manager will lead transformational customer-specific Omni/eCommerce strategy development and execution, in conjunction with key internal and external partners, locally and globally.

This will be achieved through thought leadership in connected commerce, advanced analytics, external landscape audits and robust external joint value partnerships.

In addition, the role will be responsible for driving profitable growth through execution of omnichannel/eCommerce fundamentals and activations, assigned investment management, and omnichannel/eCommerce analytics/insights.

Key Responsibilities: Own the development of an omnichannel/eCommerce joint business plan that reflects both J&J brands’ and retailer’s strategies and objectives to drive mutual profitable growth Execute and shape omnichannel/eCommerce strategies, fundamentals (e.g.

assortment, content, promos) and programs in collaboration with Sales/Marketing/eCommerce partners and retail eCommerce partners Own, track and optimize assigned omnichannel/eCommerce investment Utilize analytics and insights to measure and optimize eCommerce strategies, fundamentals and programs, utilizing standardized digital metrics Build strategic partnerships with dedicated retailer omnichannel/eCommerce business partners Conduct regular external omnichannel/eCommerce landscape audit to find opportunities Work with Global team to devise internal and external strategies on eCommerce and digital strategy Qualifications Experience and Skills: Proficient in Microsoft Office (Excel, Powerpoint, Word) Knowledge of Nielsen
– market share and/or retailer POS databases (ex: Retail Link) Agile problem solver, self
– starter, ability to thrive in ambiguity and a fast-paced environment Hands-on problem solving across end-to-end business Partner engagement
– positive relationship building and listening skills Strong analytical, troubleshooting, investigation, and problem-solving skills Intellectual curiosity: Challenge to the status quo and search for creative solutions that can improve the way of doing things.

see the possibilities; open to experimentation; pursue new ideas; comfortable with ambiguity and uncertainty.

Ability to interpret and communicate complex business data Strong computer and technology systems skills Primary Location Canada-Ontario-Markham-88 McNabb Street Organization Johnson & Johnson Inc.

(7695) Job Function Sales Requisition ID 2105945369W