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Supervisor – Health Records (CEN)

The Scarborough Hospital

This is a Contract position in Scarborough, ON posted May 16, 2023.

Supervisor – Health Records (CEN)

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Job Number: J0523-0686
Job Title: Supervisor – Health Records (CEN)
Job Category: Management
Hospital Location: Centenary
Job Type: Full Time
Number Of Positions: 1
Union: Non Union
Hours: Days

Across our three hospitals and eight satellite sites, Scarborough Health Network (SHN) is shaping the future of care. Our many programs and services are designed around the needs of one of Canada’s most vibrant and diverse communities. We are home to North America’s largest nephrology program, as well as the designated cardiac care and spine centre for Scarborough and surrounding communities to the east. We are proud to be a community-affiliated teaching site for the University of Toronto and partner with a number of other universities and colleges, helping to train the next generation of health care professionals. Learn more at

The completion of this online form serves as your application and will be used to determine if you meet the requirements of this position. Please ensure that you have provided all pertinent information necessary to be considered for this vacancy by the close date.

In accordance with the mission, vision and values of Scarborough Health Network, the Supervisor for Chart Management provides a leadership role and reports directly to the Manager, HIM – CM and Transcription. The incumbent will provide guidance and support to the CM staff, ensuring that the workflow within the department is completed efficiently and in a timely manner to support on-going patient care and coding. The Supervisor will be responsible for the operational management of the department and will work in close coordination with the current Supervisor of HIM – CM and Transcription.


• Demonstrated leadership skills, ability to mentor staff and facilitate staff development. Demonstrated ability to lead effectively, motivate and inspire others. Fosters team spirit, trust and mutual respect
• Proven ability to work in a collaborative manner with intra/interdisciplinary network and external/support services
• Ensures compliance with policies, procedures, rules and regulations.
• Ensures the appropriate administration of PHIPA – Personal Health Information Protection Act Freedom of Information and Protection Act (FIPPA), Public Hospitals Act, Health Care Consent Act, Mental Health Act.
• Review workload assignments and adjust to meet operational needs, department activity and initiates process improvement initiatives
• Provide appropriate orientation and training for new hires and acts as preceptor for students within the CM area
• Ensure overall integrity, security, access, storage and retrieval for paper and electronic patient information.
• Maintains awareness of current best practices, the future direction and new developments in chart management processes
• Performs departmental safety inspections on a monthly basis as per the Occupational Health & Safety guidelines
• Maintains and upgrades knowledge through attendance and participation at seminars, workshops and educational programs
• Engages in ethical conduct and strives to understand and appreciate the diversity of our patient/staff population and community
• Performs other related duties as assigned


•Certified with the Canadian College of Health Information Management (CCHIM) and an active member in good standing with CHIMA
• Minimum of two (2 years) experience in a supervisory or leadership role, or an equivalent combination of education, training and experience
• Knowledge of Personal Health Information Protection Act (PHIPA), Freedom of Information and Protection Act (FIPPA), Public Hospitals Act, Health Care Consent Act, Mental Health Act and the CUPE collective agreement
• Ability to communicate effectively, both verbally and in writing with all levels of the organization, including report presentation and writing skills
• Managing and providing harmonious team building relationships within the department
• Effective facilitation skills and the ability to motivate staff and identify areas of improvement to accomplish objectives
• Ability to work effectively, both independently and as part of a team
• Exercise sound judgment, critical thinking and effective decision-making
• Experience in analyzing and troubleshoot issues towards effective solutions
• Ability to respond quickly to changing priorities and unforeseen circumstances
• Provide sound leadership, guidance and clear direction to staff and the leadership team
• Ability to organize, prioritize and balance work
• Ability to work with all computer software applications related to HIM, chart management
• Demonstrates values consistent with SHN′s Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation
• Demonstrates an understanding of and commitment to SHN’s comprehensive safety programs and practices including staff safety, patient safety, and environmental safety and participates in regular in-service education in this area
• Demonstrates excellent work performance and attendance record

Scarborough Health Network (SHN) embraces and celebrates our community’s unique multicultural heritage and diversity. SHN is an equal opportunity employer, dedicated to a culture of inclusiveness and diversity reflecting our diverse patients, staff and community alike. We are committed to providing barrier-free and accessible employment practices in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). Should you require accommodation through any stage of the recruitment process, please make them known when contacted and we will work with you to meet your needs.

Learn more about our exciting opportunities by following SHNCareers on Twitter and on Instagram.

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